eGuest Journey - Neorcha

Pre Stay

Save your guests' precious time and eventually yours

Automate your guest communication and journey

Online Check-In

Simplify the check-in process by allowing guests to check-in online via their smartphone before their arrival. This feature reduces wait times and provides a great first impression without the need of an app.

Personalized Upselling

Elevate guest satisfaction and boost revenue by offering tailored upgrades and add-ons before arrival, including room upgrades, special packages, and more.

Stay

Transform the way you manage your guest journey

Seamless and personalized experience at every touchpoint

In-Room Dining

Guests can conveniently order room service directly through the web-based application, ensuring timely and accurate delivery of their meals.

Mobile Key

Provide guests with a secure mobile key, allowing them to access their rooms using their smartphones. This feature enhances convenience and reduces the need for physical keys.

Room & TV Control

Offer guests the ability to control room settings such as lighting, temperature, and entertainment systems through the app, creating a personalized and comfortable environment.

Guest Requests

Enable guests to make requests for additional amenities or services directly through the app, ensuring their needs are met promptly.

Chat

Enable the chat module to ease the task on your hotel guests, Guest can use their existing messaging app to communicate with your hotel staff using WhatsApp, Messenger, etc...

Post Stay

Our platform streamlines guest processes

Ensure your guests have a memorable and satisfying stay.

Express Checkout

Allow guests to check out quickly and efficiently using the web-based application. This feature reduces wait times and enhances the guest's satisfaction

Hotel Reviews

Prompt guests to provide feedback and reviews about their stay directly through the app. This helps gather valuable insights and improves future guest experiences

Why choose neorcha eGuest Journey

Neorcha eGuest Journey is designed to elevate the guest satisfaction by automating and enhancing each stage of the journey. Our web-based solution is intuitive and easy to use, both for guests and hotel staff, ensuring high adoption rates and satisfaction. By integrating with your hotel's existing systems, Neorcha eGuest Journey provides a seamless and powerful solution to modernize your operations and exceed guest expectations

Seamless Integration

Neorcha eGuestJourney integrates smoothly with your existing systems, ensuring a hassle-free implementation.

Digital Check-in

Experience seamless check-in directly from a web browser with ID upload and pre-payment features – no app download required, no waiting times for guests.

Enhanced Guest Experience

By automating key touchpoints, the platform provides a more personalized and convenient experience for your guests.

Increased Revenue

Leverage upselling opportunities and streamline service requests to boost your hotel’s revenue.

Efficiency and Convenience

Automate routine tasks, reducing the workload on your staff and allowing them to focus on providing exceptional service.

Complete Digital Process

Enjoy a complete digital convenience from registration, mobile key access and payments with enhanced accuracy through automated data transfer with your hotel interfaces.

Join the 1,000+ hotels working
with Neorcha MyHotel

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$ 50k Yearly cost reduction

50% Queuing time reduction

120 Trees saved yearly

Neorcha’s Paperless iSign product has revolutionized our check-in process, making it faster and more convenient for our guests. Beyond improving efficiency, iSign supports our commitment to sustainability by eliminating paper use. It also provides our front office team with high-quality, instantly verified profile data, enabling us to offer a seamless, luxurious, and personalized guest experience

20% Increase in direct booking

$400k Yearly cost reduction

1,000 Trees saved each year

We evaluated several hotel app solutions, but Neorcha stood out for several reasons. Firstly, their deep understanding of hospitality was crucial for us. Secondly, their focus on performance-based implementation aligned with our priority of quickly getting our digital services up and running. Finally, positive feedback from other hotels that have implemented Neorcha’s solutions further validated our choice.

90% increase email reach

15% increase in direct bookings

60% increase in guest engagement

At our hotel, we strive to deliver an exceptional guest experience by leveraging cutting-edge technology. That’s why we’ve chosen Neorcha as our technology provider for our Guest App, Guest Request, and paperless reception system. Neorcha’s innovative solutions allow us to seamlessly integrate convenience, efficiency, and sustainability into our services. With their robust and user-friendly platforms, we can offer our guests a more personalized and streamlined stay, ensuring every interaction is smooth and memorable. Neorcha’s commitment to excellence aligns perfectly with our dedication to providing unparalleled hospitality