Neorcha partners with dailypoint™ to bring a host of new in-app services and benefits to hotels
The successful integration with leading data management and CRM platform dailypoint™ further enhances Neorcha’s myHotel App
29th of March, 2021 — Leading hospitality solutions provider and SaaS (Software as a Service) company, Neorcha, has partnered with cloud-based SaaS provider dailypoint™ to further enrich its performance-based App for the hospitality industry. Through the successful integration with dailypoint™, the Neorcha App offers additional functionality for guest self services, as well as instant loyalty points redemption for bookings and transactions through a virtual loyalty card.
As a response to the rapidly growing demand for mobile, contactless self services in the hospitality industry, Neorcha introduced its new performance-based App in June 2020 – powered by Amazon Web Services (AWS) – featuring a wide range of services from free basic features to premium services including online check-in and check-out, QR code and mobile room keys, room controls as well as restaurant and spa bookings and integration capabilities with hotel loyalty schemes.
Roger El Khoury, Founder and Managing Director of Neorcha, said: “We are delighted to partner with dailypoint™ as the leading data management and CRM platform provider for the hospitality industry. Our App already covers the full guest journey, and through the integration with dailypoint™ hotels will have single sign in functionality, centralised CRM profile management as well as a virtual loyalty programme that offers instant redemptions with the option to issue vouchers.”
“For the App user, our integration with dailypoint™ means that they will be able to view their transaction record and statements, can easily search for hotels, get access to special loyalty member rates, make bookings using their loyalty points, and pay for hotel services through instant point redemption, which will further personalise and enrich the digital guest experience”, added El Khoury.
Commenting on the partnership with Neorcha, Dr. Michael Toedt, CEO of dailypoint™, said: “dailypoint™ is Europe´s leading CRM & Data Management Platform with the Central Guest Profile at its core. Hoteliers make use of our own 16 integrated modules but also leverage from additional software solutions and integration partners on the dailypoint™ Marketplace. The collaboration with Neorcha adds on to that, providing our customers with great mobile solutions & contactless Check-In / Check-Out options – must have software solutions in the current pandemic.”
Through Neorcha’s performance based App, hotels have the opportunity to switch on their digital self services almost instantenously by subscribing to the premium features they need, based on tiered flexible pricing, with the opportunity to add more features whenever required.
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Note to Editors:
Neorcha is a SaaS (Software as a Service) Company providing hotels with fully integrated digital solutions with an utmost engaging customer journey. In a growing digital world our goal is to provide a complete digital guest journey, allowing hoteliers to communicate with their guests ‘pre-, during- and post-stay’, offer incentives through mobile, and increase loyalty and direct bookings.
By acquiring an intimate understanding of both the industry’s technological challenges and the guests uncompromising demands, we created Neorcha to design solutions that answer and link the digital and physical guest service environment. For more information, please visit https://neorcha.com/
dailypoint™ is the leading Data Management and CRM platform for sophisticated individual hotels and hotel groups. dailypoint™ collects data from all relevant sources such as PMS, POS, website, newsletter or WiFi and automatically creates a central and consolidated guest profile. In 350 steps, the data is processed and enriched by means of artificial intelligence (AI) to create a guest profile never seen before.
The cloud-based SAAS solution consists of 16 modules and is complemented by the dailypoint™ Marketplace with more than 160 solution partners. dailypoint™ not only offers measurable marketing, but also covers the entire customer journey and thus supports all departments within a hotel. The integrated Privacy Dashboard is also the central element for the technical implementation of the GDPR.
dailypoint™ is headquartered in Munich, Germany and is sold and supported worldwide directly or through its distribution partners D-EDGE and XNProtel. For more information visit www.dailypoint.com
Anne Bleeker – Managing Director | In2 Consulting
Telephone: +971 56 6030886